We stand behind our products and your satisfaction with them is important to us. However, because our products are digital files delivered via internet download, we generally offer no refunds.

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

For a refund request please contact info@elegantquill.com or use the contact form below. If request is approved your refund will be issued in 1-3 business days.